Welcome to Novacroft
Founded with passion for positive change, we are a purpose-driven company dedicated to helping charities thrive in an increasingly complex world.
One in five charities in 2024 said they had to cut back on the number or scope of services they offer due to rising costs, recruitment difficulties, and lack of skills.
Source: Pro Bono Economics and Nottingham Trent University
Our mission is simple but powerful:
Enabling charities to thrive through smarter systems, sharper insights, and stronger relationships.
Our values of collaboration, integrity, innovation, and compassion guide everything we do. We proudly stand alongside charities, empowering them with the tools, knowledge, and support they need to deepen their impact and secure long-term success.
As the founders and creators of the CharityForum, we are deeply committed to building a community where ideas, solutions, and partnerships flourish. When charities succeed, society as a whole moves forward.
Why Charities Matter
Charities, like yours, are the heart of a compassionate society.
You tackle the challenges governments and businesses alone cannot solve — from fighting inequality and protecting the environment to advancing education, health, and human rights.
Charities amplify the voice of the unheard, drive systemic change, and build hope where it is needed most.
At Novacroft, we understand that a healthy, vibrant charity sector is not a luxury but an essential for a fairer, kinder world. That’s why we dedicate ourselves to helping charities survive and thrive.
Novacroft Helps Charities Succeed
Every charity faces challenges, yet with the right support, solutions are within reach. Here’s how Novacroft can help you build resilience, deepen impact, and unlock new opportunities.
Supporters slipping away?
Strengthen relationships and build long-term loyalty with expert CX support.
Customer Experience (CX) Support & Contact Centres →Drowning in data without clear direction?
Transform data into powerful insights that drive smarter decisions.
Data Insights & Analytics →Want to innovate safely without disrupting operations?
Test and trial new ideas in a low risk environment built for charities.
Innovation & CX Laboratories →Struggling to grow your member or volunteer base?
Connect, engage, and nurture your community with scalable digital tools.
Membership & Volunteer Platforms →Aging systems holding you back?
Unlock new opportunities by connecting legacy tools with modern systems – and build a more sustainable future.
Seamlessly link outdated infrastructure to today’s digital capabilities.
Rules Engine →Too much time lost to manual processes?
Streamline operations and focus your energy where it matters most.
Digital Transformation Services →